Refund Policy

OUR REFUND POLICY

Berliniz issues refunds to the original form of payment used on an order in the event that your order:

  • Is canceled by Berliniz

  • One or more of your items sold out since your order was processed

  • Item(s) is proved to be received damaged, defective, or incorrect

Berliniz will take 2-5 business days to clear your refund. Depending on your financial institution, the refund amount may take up to 10 business days to post to your account. But anyway, please contact us via email if you have any issues about this.

I received a partial refund after placing my order. What is this for? 

One or more of your items may have sold out since your order was processed