Returned items must comply with our returns policy:
Items must be returned unworn and unused, with all tags attached and the original packaging included.
Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.
Jewelry must be returned in the same condition it arrived in, including all branded packaging and documents provided with it.
Please kindly follow the following steps:
– Contact our Customer Service team via [email protected]
– Provide our Customer Service team with your order details and reason for returns.
– Proceed to the nearest post office/carrier/other preferred services to post back your returns. Destination address to be provided by our Customer Service.
– Take note of the tracking number stated on the shipping label provided by the postal service/carrier/other preferred services as reference.